Achieve relationships that thrive

Have you ever had your performance negatively affected by another person, team or organisation letting you down because they didn’t do what they said they would do?

Our world has become so complex that success cannot be achieved alone. Full stop. Whether at an individual, team, departmental or organisational level, relationships matter. They matter because without them true success cannot be achieved.

Companies have become so lean that they need other organisations to provide vital functions for them, many of which involve direct customer contact.

More than ever departments and teams within departments have to work closely with each other to achieve performance standards set by customer expectations.

Individuals require support from friends and family to enable them to have the flexibility to continuously learn, perform and refresh.

Yet other than using the word ‘partnership’ too many people and organisations have little idea about ‘how’ to form such relationships.

There are seven vital steps for forming relationships that matter. These include:

Identifying why a relationship should be established
Establishing common goals
Determining the ground rules for the relationship from a behavioural perspective
Committing to the success of the relationship as much as the success of the relationship’s output
Providing mutual support to the members of the relationship
Executing the focus of the relationship (including the relationship itself) to highest possible standards
Continuous review of performance, common goals, ground rules etcetera

Key words: Relationship Management, Alliances, High Performance, Leadership, Departments

Level 8/ 350 Collins Street Melbourne, Victoria Australia 3000
Phone : +61 3 8676 0637
Fax: +61 3 9562 7560
Email:

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