How effective is your workplace communication?
Problems with workplace communication are regularly regarded as a major organisational issue in employee surveys. Effective communication can be nearly impossible to achieve when organisations don’t focus on improving the quality of workplace conversations. A global survey has rated workplace miscommunication as the Number One cause of workplace inefficiency. The specific scores for the USA, UK, Australia, Asia and Canada were:
- USA 53%
- United Kingdom 50%
- Australia 46%
- Asia 48%
- Canada 28%
Translated into bottom line costs, these inefficiencies run into billions of dollars.
Instead of the ‘rumour-mill’ and gossip dominating the conversations within your organisation and causing massive inefficiencies, your people can benefit from participating in strategic conversations and learning critical skills for enhanced workplace communication.
- Learning how to dialogue
- Learning how to slow down from ‘Jumping to conclusions’ that are the root of a significant amount of workplace miscommunication
- Understanding how each person views the world has a significant effect on how they interpret information that is presented to them
Do the math yourself. What would a 5% improvement in workplace efficiency do for your bottom line? What would a 10% improvement do?