I have been with my business insurance broker for eight years. Recently, the brokerage changed owners and, as I discovered last Saturday, I had been assigned a new account manager.
The premium for one of my insurances is due next month. My “new” account manager sent me an email on Saturday morning. Here’s what the email said (names and specific details have been removed, to protect the innocent).
Continue reading Now is NOT the time to be lazy →
How do you know that you are performing your role to the best of your ability?
The first step is to have a 100% role clarity. That is, you are certain that what you are focusing your time and energy on, is what you should be focused on.
To ensure that you have role clarity, follow the two steps below.
Continue reading Role clarity in two steps →
Enabling organisations to be worthy of the commitment of employees
