Within a matter of days, millions of workers transitioned from on-site offices to working from home. In many instances, people overcame extraordinary obstacles to be able to continue to contribute to their organisation. It’s time we paused and recognised the value of that effort by so many people.
Michele Hunt said, “Leadership is a serious meddling in other people’s lives”.
There are rare moments in time when the power that comes with leadership so poignantly aligns with Michelle’s comments, and we are experiencing one of them right now. The COVID-19 pandemic is highlighting who can lead, and who can’t lead.
In the mid-1990s, I was introduced to the term, “Cash is King”. It means that, in business, you can never forget that accountants and finance rule the day. All of us, no matter where we live and work, exist within an economic reality that is ruled by the mighty dollar.
Everything that we do as leaders, ultimately, will be judged by its economic impact. Yet, I preach Servant Leadership which is about recognising the full potential of people and enabling them to shine.
How does Servant Leadership marry with “Cash is King”?
Read on if you’d like to discover how the two are related.
Earlier this year he was flat. He was frustrated with his boss. Despite his success, he wasn’t sure if his boss had his back or understood what frustrated him.
“Have you told him?” I asked.
“No, not really.” he replied.
“Why not?” I implored.
He had a lot of reasons. The biggest one was that he didn’t want his boss to see him as being paranoid. As we explored this issue, he shared that his frustrations were affecting him at home, and he had been less motivated than usual about his exercise and health program. This issue was affecting his entire life.
Motorcycle riding is a great hobby of mine. Whilst, undoubtedly, it is a dangerous past time, there is an important secret to safe and effective motorcycle riding: focus on where you are going. One of the first principles taught by instructors is that motorcycles ‘go’ wherever the rider is looking.
This, however, does not mean that everything else should be ignored. Rather, as much as is plausibly possible, it is paramount for a motorcyclist to be as aware as possible of all their surroundings. If a bus is approaching quickly on your left – you must know that. If a car is recklessly changing lanes behind you – you must see that. If a parked car is just about to leave the kerb – you must be prepared for that.
This Sunday it is Father’s Day. When collecting my two youngest sons from school yesterday, my seven-year-old son, affectionately known as ‘D-Man’, was covering a paper bag with a drawing he had just completed in class.
“Dad, you can’t see what’s inside the bag because it has the presents I bought for you from the Father’s Day Stall.”
“Okay, don’t worry I promise I won’t look.” I said.
He then went on to say, “Dad, when we get home, can you give me ten dollars?”
My eldest son is 17 and is eagerly searching for his first car. We have two parameters for his search. The first is his car must have a 5 Star ANCAP Rating, and the second is our budget.
Prior to facilitating a Safety Conference for Programmed with my good friend Jock Macneish in 2011, I would have shared different criteria with you regarding a first car for my son. He was only 11yo at the time so my criteria were somewhat premature, but a story shared by Programmed’s Managing Director Chris Sutherland changed my mindset.
When working for Commercial Services at Monash University which had 750 staff over 28 sites providing a wide range of services for the students and staff of Monash University’s nine campuses, the CEO asked me to lead a recognition and reward project called Project Grateful.
He was a fan of Disney and had previously attended the Disney Institute’s leadership programs.
He handed me a ‘Star Card’, a card the size of a business card that read, “You’re a Star!” on one side, and had room for an employee to identify a colleague and create a short hand written note to either thank them or congratulate them for doing something useful, on the other side of the card.
If you want your team to be fully engaged and successful, below are five questions that you ought to consider. It is best if your team are included in the conversation to answer the questions.
Continue reading Five questions for your team
Your mental models are your theories about how the world works. They come from your life’s experiences, your education, your family, your cultural background, your work experience, your religion (or no religion if you don’t have one). For most people, your mental models are sub-conscious – they affect how you behave but you aren’t aware of the impact that they have.
For example, if you had a mental model that as a manager you should have all the appropriate knowledge of someone in that role to justify your title and the money you are earning, and a staff member asks you a question to which you do not know the answer, then you are at risk of responding with a lie. You will simply make up an answer that will re-enforce your view of yourself as a competent manager.
This short video explains this concept in more detail.