What Really Matters! Volume 3, Number 2, 2011 is a collection of articles posted on the OTM Academy from April 1st to June 30th 2011.

The articles are written for Senior and Developing Leaders who share our belief that organisational success is achieved through enabling people to achieve peak performance.

Articles include:

• I’m not normal and neither are you by Ian Berry
• Rocket scientists beware – Good service is good business! by Gary Ryan
• American Express discovered that their hiring processes matter – have you? by Gary Ryan
• Self awareness and self reflection by Tanya Rutherford
• Be a hero in your own home first by Ian Berry
• New UK report highlights lack of employability by university graduates by Gary Ryan
• Who is ‘The Customer’? By Gary Ryan
• Thriving on the challenges of change by Ian Berry
• Enabling environments – Taking ownership by Tanya Rutherford 
• and many more

You can download the ebook here.

We advise that you view the ebook in ‘fullscreen’ mode. Press the escape key to return to this page.

Please share your comments regarding the ebook below.