Category Archives: Personal Development

‘Edge Moments’ Interview With Rachael Robertson

Rachael Robertson was just the second female to lead the Australian Antarctic Expedition for a 12 month period. As you can imagine such extreme conditions require you to find ways to lead when there is literally nowhere to hide.

View this interview where Rachael explains how it came to pass that a woman without a scientific background found herself leading up to 120 people in the Antarctic. Rachael’s insights about leadership and ‘Edge Moments’ are nothing short of powerful.

 

Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://planforpersonalsuccess.com/trial

Creating Winning Resumes – Video Sneak Peak

Below is a sneak peak of the interview I conducted with Pauline Bennett from the City of Whitehorse on Creating Winning Resumes.

Members of planforpersonalsuccess.com have access to the full version of this video.

Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://garyryans.com

Key Steps When Planning Personal Success

Last week I surpassed 5,800 participants of the OTM Plan for Personal Success® program. The program enables participants to identify exactly what they want out of life and how they are going to create that life.

plan for personal success, Gary Ryan, Organisations That Matter, Yes For Success

The program covers:

  • One Core Concept
  • Background Research – on yourself
  • Five Principles for Personal Success and Life Balance
  • Six Vital Strategic Areas for Success

The planning process always follows these four steps:

  1. Identify what you want to do
  2. Clarify your starting point
  3. Brainstorm the strategies/actions that will move you from where you are to where you want to be
  4. Prioritise those strategies/actions so that you identify their order and/or key strategies/actions that have the highest leverage for achieving your desired outcomes

You might wonder why you don’t start with Step 2 first?

No matter what planning you are doing whether it be for your organisation, your team or yourself, you should always start with what you want to achieve. If you start with where you are then you are at significant risk of being ‘blinded’ by your current circumstances. For example if you are in a job that you don’t like because it isn’t fulfilling, you aren’t challenged and not recognised for the value that you are providing, then this will make it hard for you to create a plan to achieve what you do want from a career if your starting point for your plan is your current situation. Quite simply your current situation will have very clear examples of why you can’t have what you want out of a career.

Your current situation often provides motivation for you to move away from it, but when you create your plan you must focus on getting as clear as you possibly can about what success really looks and feels like. You must focus on the outcome you want first.

What would a fulfilling career look like? What would your relationships with your colleagues look like? Would you be working more on your own, as part of a team or a mixture of both? What would ‘respect’ look and feel like up, down and across the hierarchy of your ideal organisation? Would you be travelling a lot or not all? What would your income be?

For each of your answers to these types of questions you must ask yourself why you want what you want and picture it as clearly as possible. “But what if I don’t know exactly what I want?”, I hear you ask.

If you don’t ‘know‘ exactly what you want then I urge you to find the questions that you would like answered. If you think about it, what you actually want is to have discovered the answers to your own questions. So discovering and exploring the answers to your own questions become the focus of your strategies and actions in Steps 3 & 4 of this process.

Fortunately we humans are amazing explorers. I’d argue that the world we have created has resulted largely from our ability to explore and discover the answer to our own questions, such as a famous question asked by Isaac Newton, ‘How can electricity give light?’.

When planning follow the four steps above, they are powerful and they work.

The OTM Plan for Personal Success® has just been launched on an online platform called Yes For Success so that anyone can now access this powerful process for creating the success and life balance that you want.

Gary Ryan enables organisations, leaders and talented people to move Beyond Being Good.

A view of leadership from the ‘other side’

Below is a dialogue between two colleagues. One of them Paul, is upset with his manager because he believes that while she preaches ‘collaboration’, she is in fact (to him) a hypocrite. His colleague Aiden provides a different perspective and eventually enables Paul to see that maybe his manager isn’t the hypocrite he thinks she is.

Paul: “Amanda is a hypocrite!”

Aiden: “What do you mean?”

Paul: “Well, she says that she wants us to collaborate, so I gave her my opinion about the Seymour incident and she’s pulled rank on me. I’ve been told that it’s her decision and that if I do what I said I was going
to do, then I’ll be in trouble.”

Aiden: “Hmmm. You’re saying that Amanda has asked you for your opinion, you’ve given it and she’s made a decision that is not what you want. Is that correct?”

Paul: “Yes. That is exactly what has happened. She’s a hypocrite!”

Aiden: “Paul, let’s slow down for a second. What behaviour does Amanda display when you believe that she has listened to you?”

Paul: “Well, that’s easy. She does what I want. That proves that she has listened. After all, that’s what collaboration is, isn’t it?”

Aiden: “Well, not exactly. If we slow down and listen to what you’re saying it sounds like Amanda has to do what you want otherwise she isn’t seen to be listening to you. Is that what you mean?”

Paul: “No, not really. But she asked me to give my opinion and then she didn’t take it. What’s the point of asking me what I think?”

Aiden: “The point is that Amanda is seeking more information by getting your opinion. Think back over the past few times that Amanda has asked your opinion, have there been any times when she has appeared to listen to you?”

Paul: “Yes, a couple. There was the Monroe issue and the Pothole issue where Amanda’s final decision was very close to what I thought we should do.”

Aiden: “So, from your perspective Amanda does listen sometimes?”

Paul: “Yes, sometimes.”

Aiden: “What’s your definition of when Amanda isn’t listening to you?

Paul: “That’s obvious. When her decisions are different to what I want.”

Aiden: “Paul, Can you hear what you are saying? It seems to me that you’re saying that unless Amanda’s decisions equal what you want, then she’s being a hypocrite because she hasn’t listened to you. Yet you agree that there have been times when her decisions have been very similar to what your input recommended.”

Paul: “I’m listening” nodded Paul.

Aiden: “Look at it this way. When you’ve been a boss in the past, don’t you expect your positional authority to count for something from time to time?”

Paul: “Yes”

Aiden: “In that case, isn’t it possible that Amanda really has listened? In taking your opinion on board she has decided to do something different. She has then used her positional authority, which she is entitled to use, to make the decision. What’s wrong with that?”

Paul: “Okay. I suppose that you have a point. In fact she did say that she was using her positional authority to ‘make the call’. I took offence to that for some reason, but I’m not sure why”.

Aiden: “Great. I’m glad you’ve been open to having this chat.”

Paul; “Yeah, so I am I. I was going to go and do something that probably wouldn’t have been the right thing to do. In fact,, I probably would have undermined Amanda if I had continued with the action that I was planning to do. I suppose there are just times when I’m not going to fully understand Amanda’s decisions. I suppose I’ll just need to trust her and keep asking questions. That can’t hurt, can it?

Aiden: “Of course not. And my experience with Amanda is that she does listen and does try to explain why her decisions are what they are. I think that sometimes we don’t listen to her because we’re so focused on what we want. Maybe it wouldn’t hurt for us all to have a chat about these issues at our next meeting.

Paul: “You really think that she’d be up for it?”

Aiden: “Yeah, I do.”

This dialogue highlights how powerful mental models (see How what you think affects what you see) can be and how they can influence what we see and don’t see. In this situation a manager who collaborates with her team is seen as being a hypocrite simply because she at times, makes decisions that aren’t exactly what her team members want her to do.

Collaboration exists when people work as a team. Teamwork requires members to perform their role from both a technical role and team role (see What Makes People Tick Personality Profile & Job Fit Assessments) perspective. In this context it is fair and reasonable for a leader to exert their positional authority from time to time when making decisions. Providing the leader is constantly seeking and absorbing input from team members, there may be times when the leader has to make a decision and that decision may not be popular with the rest of the team. The nature of a leadership role means that leaders are exposed to information that other staff are not able to access. (at least not in the same timeframe). This means that sometimes leaders have access to information as an input to their decision-making that other team members may not yet know. This can create a paradox for the leader who wishes to be known for their collaborative style because there are times (such as employee disciplinary processes) when a leader is not able to share all the information with their team members.

A way to manage this situation is for the leader to declare when they are expressing a view from the perspective of their formal position and authority, compared to when they are simply expressing a view. For such a system to work the leader will need to conduct a series of conversations with their team about how such a system should work. The intention of the system is to enable team members to be able to speak candidly with their ‘boss’ (see the video Transparency – How leaders create a culture of candor).

If conversations such as the ones just described had been conducted throughout Paul and Aiden’s team’s history, it is unlikely that Paul would have been so convinced that his manager, Amanda, was a hypocrite.

What have been your experiences with regard to the challenge of having a collaborative leadership style, with making decisions when required?

Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://garyryans.com

Addressing The Challenges Of Going Back To University

The Australasian Survey of Student Engagement identified that 27% – 34% of university students intend to drop out of university prior to completing their degrees.

Reasons for dropping out include:

  • Stress
  • Workload difficulties
  • Preference for current employment over study
  • Boredom

I know what it is like to have the strong desire to drop out. I took 7.5 years to complete my first degree which was supposed to take 4 years. The last 3 years of my program seemed to drag on forever. Every semester I would seriously consider quitting. My partner (now wife) kept urging me to stay course. “You won’t regret it!” she urged.

Truth be known I wasn’t the greatest student back in those days!  ‘P for pass’ was my mantra. Hardly a mantra for success!

When I finally graduated I did two things:

  1. I swore I would never go back to university; and
  2. Got a job in a field related to my studies because there weren’t any jobs available and unemployment had reached 11%.

The fact that I had completed my degree definitely mattered when it came to getting my first job because I was competing with other folk who also had degrees. My part-time work experience in the fitness industry also mattered.

It was this experience that taught me that my partner was right. Completing my degree did matter even if I didn’t get a job as a teacher. I learned that, to a large degree, my qualification was like a bus ticket. There are certain buses that you just can’t get on if you don’t have the ticket.

For a number of years I continued to swear that I would never go back to university. However as they say, you should never say, “Never!”.

Toward the late 1990s my career had taken off and I had reached the senior levels of the organisation for whom I worked. But I had hit the glass ceiling. Unless I continued my education and gathered some more tickets then my career options would be limited. At the end of 1999 I decided to enrol into my first post-graduate program and commenced that program in July 2000. As a Distant Education student who was working full time it was a real challenge. Balancing work, play and study was difficult. To add to my challenges I had become a first time father in January 2000. I had bitten off a lot! Maybe this story resonates with you?

However between graduating from my teaching degree and commencing my first postgraduate studies I had become a student of leadership. I had been doing a lot of reading about leadership and success and had discovered that I had far more control over my success than I had realised. And I put what I had learned into practice throughout my postgraduate studies. After graduating from my Graduate Diploma in Human Resource Management I immediately enrolled into a Master of Management program. My grades averaged a High Distinction and I loved the learning experience. All the while I was working full time and by the time I completed my Masters program we were about to have our third child (I now have five children!).

I understand what it takes to complete a degree when working full time and having significant family commitments. I also understand how managing your energy contributes to your ability to ‘manage’ when you have competing demands on your time. Which is why I want to share my ebook “Energy For Success – Seven Steps For Generating The Energy You Need For Success.” with you.

My complimentary ebook walks you through a simple seven step process where you will be able to quickly identify the key elements that generate energy for you, and which elements in your life drain your energy. You will then be able to create a re-enforcing cycle for energy that will enable you to have the energy to be a success throughout your postgraduate program.

One of those steps involves identifying the times in your life when you have felt full of energy and been able to perform at your best. What factors were present when you felt like that? What was it about those factors that seemed to really matter?

For me, I know that feeling fit and healthy gives me the sense of being able to tackle any task, no matter how big or small it is. When I don’t feel fit and healthy it is amazing how challenging even the smallest task can seem. So, it would seem that being fit and healthy is a key factor for my energy. And it is. What are your examples?

Once identified these factor often relate to each and provide you with amazing insights about what you should and shouldn’t do to ensure that you have the energy to complete your program.

If you’d like to learn more and be able to create your own cycle for generating your Energy For Success simply click this link and follow the prompts.

Gary Ryan helps individuals, teams and organisations move Beyond Being Good.

Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://garyryans.com

Passion Matters If You Want Success – Audio

http://orgsthatmatter.com/desired-futures.html
Gary Ryan from Organisations That Matter explains the power of passion and how it impacts your ability to create the success you desire.

This episode is part of the What Really Matters For Professionals Development Podcast.

Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://garyryans.com

Passion Matters If You Want Success

If you want to achieve anything worthwhile in life then there is a simple secret that successful people know.

The first principle for achieving success is passion and I absolutely believe that you have to have it in your life if you want to have access to the energy that is required to create success. 

Passion provides our energy, our drive for taking action, especially when those actions are hard and/or challenging. In simple terms we derive energy from our passions.
Try this quick exercise.

Stop and close your eyes for a moment think about your passion. It could be one or more of many things such as:
  • Playing a musical instrument
  • Singing
  • Physical exercise
  • Playing sport
  • Water based activities
  • Drama
  • Art
  • Reading
  • Gaming
  • Studying
  • Learning
  • Cooking
 This list doesn’t have an end! It could go on and on and on.

Once you have identified your passions focus on one of them and think about it, remember yourself doing, see yourself doing it. Notice what happens to your body when you start imagining yourself doing your passion.

When I ask participants in my programs to do this exercise you should see what I see! While their eyes are closed as they are imagining themselves doing their passion, whatever it is, people smile! It is as if they can’t help it. Smiles simply appear on their faces!

It just happened to you too, didn’t it.

If you require evidence that passions drive your energy then here it is! Just notice the smile on your face. 

However a sad fact is that as many of us get older, we stop experiencing our passions. Just when our lives get busier and more serious, just when we need more energy to create the success we desire, we stop living and experiencing our passions. If you think about it, isn’t that just plain crazy?

Our passions ‘leave’ our lives or they simply fade away from being present in our lives. Yet we need our passions in our lives in order to give us the energy to get through some of the less passionate things that we have to do. No matter how successful we become there will always be things that we have to do to create our success that aren’t the most fun in the world to do.

As you consider your passion or passions, are they present in your life now? When did you last experience your passion? When is the next time you plan to experience your passion?

Interestingly your passion doesn’t have to be ‘present’ all the time for you to benefit from the energy it provides. As an example many people have travelling as one of their passions. For many of us such a passion is ‘serviced’ when we have annual leave holidays from our work. So what people with this passion will do is book in and pay for their travelling experiences a long time in advance. As a result they have the positive energy benefits of looking forward to experiencing their passion.

If you don’t have a passion and can’t remember ever having one, you have a wonderful opportunity to include this in your Vision. For example. as part of your personal vision you could write, “In 12 months’ time I will be living and regularly experiencing at least one passion in my life.”

Remember, when planning for success it’s okay to write things down into the Vision section of your plan even when you have no idea about how they are going to be brought into reality. In fact, this is usually true for most things that you write down in the vision section of your plan and why writing them down is so powerful.

In wrapping up, what’s your passion or passions? How are you leveraging the energy that they generate?

Gary Ryan facilitates the OTM Plan for Personal Success® program. Click here to find out more about how you can create a plan for your personal success.

Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://garyryans.com

Learn how structures drive development – an example from karate

One of our close friends had invited our family to watch their 10 year old son Joshua complete his grading for his Black Belt in karate. Having been training in karate since he was six years old this was a ‘Big Occasion’ for him.

A crowd of over 200 people had assembled in the local karate club’s hall to support children from the age of nine through to 14 complete the requirements for their various Black Belt or First Dan assessments. The formworks and kata were performed to perfection to the delight of everyone. This was followed by various fighting stick assessments, jumping and tumbling kicks & strikes, a nun-chuka formwork and finally wood breaking strikes. Considering the ages of the children their performances were very, very impressive!

Finally, six of the boys and girls who were also being assessed for a special leadership award (which is specific to this club) took it in turns to perform a speech about leadership. As each child gave their speech on their own in the middle of the gymnasium floor, no notes in hand, a structure for their speeches became apparent. The structure was:
1) Introduce yourself and your age
2) Identify your favourite karate activity
3) Name a high profile leader of your choice
4) Provide a ‘key-point’ history of your leader
5) Share a quote created by the leader
6) Explain how the quote relates to your own personal circumstances
7) Thank your parents for their support
8) Thank the audience

While I had been highly impressed by the various karate demonstrations, I was astounded by the performances of these six children. It was clear that they all had different personalities yet each of them was able to stand up in front of a crowd of predominantly adults and provide their speeches. One of the children spoke about Ghandi and provided great detail as he shared an accurate account (including dates) of Ghandi’s life. This boy was nine years old!

It was also interesting to watch each of the children stumble at some point in their speeches. When this happened, each of them drew a long slow breath, gathered their thoughts and then continued with their speech. Imagine the pressure that could have been mounting and the ‘self-talk’ that could have been going on in their heads. Yet they remained focussed and completed the task at hand. It seemed to me that the children had been well taught with regard to the structure that they should follow in providing their speeches, including what to do when they lost their train of thought. It really was a delight to watch.

To me the high level of performance that the children were able to achieve was due to a clear structure that they had been provided in preparing for their speeches. No doubt each of the children had also practiced and practiced this structure, much like they had practiced their kata and formworks. Imagine the confidence that these children will have in their lives going forward. Many adults would run away as fast as possible rather than provide a speech in front of 200 hundred people. Yet these children did it and did it well. They will have that experience to draw on for the rest of their lives. As each child finished their speech the applause sounded like it was coming from 1,000 people and not just 200. It really was extraordinary to witness!

This experience once again highlights the power of having structures to support the outcomes that you desire. While the structures that the children used for their speeches may appear simple on the surface, their importance is no less valuable. What similar examples do you have where a clear structure has supported your own or someone else’s development? What stories are you willing to share with our community? What key lesson stood out for you from your experience?

Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://garyryans.com

How to master the four quadrants of time management

It always causes me to have a small laugh to myself when I conduct time management programs and people turn up late! It really doesn’t bother me if people are on time or not – they are the ones who will miss out if they are not there. For a lot of people it does highlight an important issue – their lack of capability to manage their time. Many people leave little room for error with regard to their time management – everything is ‘cut so fine’ that if one thing goes wrong, then they are unlikely to be ‘on time’.

Many people have often suggested that they need to ‘make time’. I know what they mean, but can anyone really ‘make time’? The challenge is to use your time wisely so that you don’t ‘waste time’. Stephen Covey’s Urgent and Important Matrix is a useful tool for determining the wise use of time. The matrix works as follows:

URGENT and IMPORTANT Tasks (Quadrant 1)
These are the tasks that require immediate attention. A presentation, a meeting, a speech, a performance (as in a musical, theatrical or sport performance) the majority of the work that you do in your job, answering exam questions, a critical issue or crises. Time matters in the performance of these tasks. In short, if you don’t take effective action ‘right now’ you fail.

NOT URGENT and IMPORTANT Tasks (Quadrant 2)
These are things like planning, preparing, reading, clarifying your values and other personal development activities, capturing and preparing your stories for interviews, retreats, health and fitness activities, developing relationships etc. All these things could be completed at another time. In this sense, time is ‘not urgent’. As such, many of the tasks in this quadrant are simply left alone and they aren’t attempted. What people don’t understand is that there is a direct relationship between the quality of the tasks performed in Quadrant 1, and the quality time that you have spent in Quadrant 2. In short, time spent in Quadrant 2 improves your performance in Quadrant 1. It is therefore worth prioritising your time so that some of it, at least, is spent in Quadrant 2. Think about your performance when you have prepared for a presentation as compared to when you have ‘winged it’. I have heard some people boast about how well they can ‘wing it’ and make presentations without preparing. While it may have the appearance of working these people are in for a big let down – one day. The reality is they don’t ‘know their stuff’ and because of a ‘gift’ may be able to bamboozle people with their presentations skills. That can be a lot of extra pressure to carry around with you after a while. The majority of us, however, know that if we don’t prepare our performance suffers, so we prioritise our time beforehand to ensure that we are prepared.

Another example of Quadrant 2 activities is attending personal development workshops, particularly when you are a volunteer. Ideally the lessons that you learn, when applied, will help your performance in Quadrant 1.

So where does the time come from to enable you to spend more time in Quadrant 2 activities? The following quadrants provide that answer.

URGENT and NOT IMPORTANT Tasks (Quadrant 3)
These are things like many emails, some meetings (when you really don’t need to be there), text messages, the behaviour of some people when they demand your time ‘right now’ (you know the person, they ask if they can have five minutes of your time and they always seems to be talking 30 minutes later). Tasks in this quadrant have the appearance of being urgent, which is why they draw your attention. The problem is that you really could deal with them later (or not at all). By focussing on them ‘right now’ all you are doing is taking your attention away from Quadrant 1 or Quadrant 2 tasks. It is Quadrant 3 tasks where effective prioritising can ‘free up’ a lot of time; time that can be better used in Quadrant 1 or Quadrant 2.

NOT URGENT and NOT IMPORTANT
These are wasteful activities that often relate to addictive type behaviours or are behaviours that are undertaken to deliberately avoid the Quadrant 1 or 2 tasks. Time spent in Quadrant 4 has a DIRECT impact on your performance in Quadrant 1. You have a presentation tomorrow that you have not prepared, yet you spend the whole of the previous night watching the Premier League football on the television. You eventually arrive for your presentation underprepared and very tired. It is no surprise that you performance is poor. Ideally Quadrant 4 activities need to be completely eliminated from your life – all they do is detract from where you performance really matters, and that is your performance in Quadrant 1.

This is just one example of many approaches to time management. What are yours? What systems work for you? What questions do you have about time management? What templates do you use that could be useful for other members of our network?

Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://garyryans.com

Create your New Year Resolution

If you are in to announcing New Year resolutions, as many people are then I encourage you to create the outcome of your resolution throughout 2012.

I use the word ‘create’ deliberately. You see we have the ability to create the future we desire. Making an announcement on New Year’s Day is only a very small part of creating your desired future.
It is critical that you you are as clear as possible about the benefits that you will receive from bringing your New Year resolution into reality.

For example, if you have made a resolution top ‘get fit in 2012’ then clarify the benefits that getting fit will provide you. Your list may include:

  • looking better
  • more energy
  • better sleep
  • a happier partner (if you have one!)
  • increased chances of finding a partner (if you don’t have one!)
  • higher self confidence
  • less anxiety
  • improved concentration

Clearly this list could go on.

The point is, once you are clear about the benefits that the creation of your New Year resoluion will provide, the more clear you become about the ‘cost‘ of not creating such a future.

As Swedish neurologist David Ingvar discovered, writing down these benefits also increases the clarity with which your brain pictures the future you desire. Such clarity, coupled with developing and writing down your plan, significantly increase your ability to take the required actions to create your desired future.

If you keep your picture of the future (possibily represented by images or the list of benefits that you have established above) somewhere where you will see it regularly, your capacity to continue to take the required actions to create the future you desire will continue to be enhanced.

As the year progresses you wil bring your New Year resolution into reality. After all, isn’t that what we really hope for when we make a New Year resolution in the first place!

What are your New Year resolutions and how are you going to bring them into reality throughout 2012?

Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://garyryans.com