Category Archives: Personal Vision

Innovation – value is the key

 

In its report New Concepts in Innovation – The Keys To Growing Australia the Business Council of Australia defined innovation as:

Innovation can be defined as the application of knowledge to create additional value and wealth. Innovation involves using knowledge to find new ways to create and bring about change for the better. This definition of innovation has implications for the types of activities within businesses that can be considered innovative.

First, innovation does not necessarily involve technology and technological knowledge. Successful innovation can involve the use of any type of knowledge, provided its application results in additional value and wealth.

Second, innovation is not invention. Innovation may not even require the creation of new knowledge – be it to the world or to the firm. What it does require is the inspired application of knowledge (old or new) to create additional value.

Yes For Success, Life balance, plan for personal success, Gary Ryan, Organisations That MatterWhat I like about this definition is that it makes innovation easier to understand. Value determines innovation. If you create something and it doesn’t hold value, then you haven’t innovated. In an earlier post Understanding Innovation I explained that innovation was as simple as taking something and adding it to something else. Providing the result creates value, then you have innovated. Your somethings can be anything. They can be something physical with another physical thing, such as wrapping paper and a brown paper bag that together created the Gift Bag.

They can be a concept such as portability which was added to music and you create the Sony Walkman. You can have selling white goods and providing people with access to finance for those goods and you create GE Money. You can have a passion for baseball and a desire for a large free wedding and you create a fully Sponsorship Public Wedding.

Given the Business Council of Australia advocates innovation as a critical skill for career success, take this concept and start testing the value that you create. You might just take your most successful live program and the desire to create a like-minded community and create the Yes For Success Platform!

Learn about the Yes For Success Platform here.

Gary Ryan enables organisations, leaders and talented people to move Beyond Being Good.

Who’s in control of your development?

 

Handing over 100% control for your personal and professional development to your employer is flawed. In our current world it doesn’t work. Not any more.

Yet that is the place that many of you are in. You rely 100% on your employer to develop you.

According to Mark McCrindle you are likely to have at least three different employers over the next decade. The reasons will be varied but will include you deciding to shift jobs and/or your employer no longer requiring your services. This is the world we now live in. Jobs for life are a rarity. Just ask the folk at Shell, Ford and Target in Geelong in regional Victoria, and Ford in Broadmeadows in the Melbourne’s northern suburbs. Over the next two years more than 1,900 people will be losing their jobs, many of whom will have worked for those companies for decades.

plan for personal success, Gary Ryan, Organisations That Matter, Yes For SuccessImagine if you were one of those workers. In good faith you had trusted your employer to develop you. After all you were part of their ‘big family’.

When the economy tightened, what was one of the first budget items to get cut? Traditionally, the budget item is training and development. Let’s consider some logic.

The reason the budget is getting cut is because the company is earning less money through sales. Should that trend continue then people’s jobs will be cut at some point in the future. This isn’t rocket science! Yet, if you were one of the employees in these circumstances, the writing is on the wall – at some point in the future you will be looking for a new job. It is with some irony that it is under these circumstances when you, the employee needs to be developing yourself more than you ever have before. Yet, when you have handed 100% of the control of your development to your employer you are getting less. Does this seem like a good formula for security and success?

If you, the employee have handed 100% of control for your development to your employer, then you are facing a situation where your employability is going down, when you should be aiming to have it go up.

Some more logic. When you are a job seeker is it safer to be more employable or less employable? Not a hard question, is it!

My organisation provides wonderful training and development Gary, this isn’t relevant to me!” you might say. I’m sorry, but this is relevant.

Treat the training and development that your organisation provides as a bonus. If they are a decent employer they will understand that it is in their interests to keep developing you. That said they’ll limit their development to what they think is good for you, not necessarily what is good for you, your talents and your future. I’m not suggesting that companies are bad for having this view. It is understandable and reflects how the world actually works. The important thing is that you need to understand how the system works and you need to be in control of your development.

My message is simple. Keep your development 100% in your control. Don’t hand that control to your employer. Use whatever development opportunities they give to develop your talents. Be the best employee that you can be. But don’t limit your development to what your employer provides. Do online courses, join Toastmasters (as an example if you need to improve your public speaking), do whatever you need to do to keep developing yourself.

Right at this moment what are you doing that indicates that you are in control of your development? Your security and future depend on it.

Learn about the Yes For Success Platform here.

Gary Ryan enables organisations, leaders and talented people to move Beyond Being Good.

Passion and Success

 

Passion is the first principle that underpins the Yes For Success Platform. Several years ago Denis Smith held a high pressure sales job, was drinking too much and suffering from depression.

His life lacked passion despite all the trimmings of a successful sales career.

Published with permission

Fortunately he knew ‘something’ was missing from his life and he went on a search to discover his passion. He quickly found photography and realised that he was somewhat of a natural with the camera. Upon uploading his photos to sites he discovered that his ‘good’ photos were the same as everyone else’s. But he didn’t want to be the same as everyone else.

So his evolving passion took him on a journey of discovery where he came across the concept of ‘light drawings’ through photography. With passion comes innovation and he decided to ‘play’ with the concept, creating surreal ‘Ball of Light‘ images in his photographs.

Today Denis has turned his passion into a business. More importantly he is living a life full of positivity and energy. View this short video to learn more about Denis’ story.

Personally I feel energised when I hear about stories such as Denis’ and I thank my good friend Andrew Scott (an amateur photographer himself and a friend of Denis’) for sharing the story with me.

How present is passion in your life?

Learn about the Yes For Success Platform here.

Gary Ryan enables organisations, leaders and talented people to move Beyond Being Good.

Change Perspective To Create Success

A member of the Yes For Success community shared his struggle with ‘getting the word out‘ about the great work his NGO was doing.

How should an NGO get the word out so that people know about what we are doing?” he asked.

 Jock, an extremely successful consultant, author and illustrator who is one of the members of our community asked, “Michael, if you were a retail organisation, how would you approach this situation?

Oh! That’s easy. I’d use testimonials from happy customers, ask them to spread the word, use traditional advertising and social media to highlight these points, share ‘good news’ stories, invite key people and media to events…”


As it transpired I was able to learn that Michael had a view that because an NGO has limited financial resources it would be difficult for it to spread the word about what it does.


His mindset had blocked him from taking action because his mindset had predetermined what was possible and what wasn’t possible.


When Michael reviewed his answer to Jock’s question he was able to ‘see‘ that the majority of his suggestions, while requiring effort, didn’t need a lot of funds. A change in perspective enabled him to see his problem in a different light which opened up possibilities that had previously been impossible.

This is a major strategy that successful people use. When you are stuck, find a way to see your issue from a different perspective. Look at what that perspective suggests and carry out what you can.

If you struggle to imagine a different perspective because you are so close to your own issue, then find people who genuinely want to help and are ready to propose a different perspective. Ask them what they think. Their answers could be worth their weight in ‘gold‘.

How are you accessing different perspectives? Visit our community to see how you can join an ever-growing community of like-minded people who are all striving to create their own version of Life Balance and Personal Success.

Gary Ryan enables organisations, leaders and talented people to move Beyond Being Good.

Optimise versus Maximise

The word ‘maximise‘ is used far to often by managers. 

I have to maximise the performance of my team members. I have to get as much out of them as possible.

Think of your car. If you drove your car to its maximum potential, how safe would you be driving? Even if it were possible, how long do you believe that your car would last before it broke down?

When systems work to their ‘maximum’ they are operating on the edge of breaking down. Keeping with the idea of cars, drag cars are designed to work at their maximum for a quarter of a mile. Very often something goes awfully wrong when the attempt to drive the car for that short distance breaches the maximum capacity that the car’s engine can tolerate. The cars explode or crash and the driver loses the race. Think about it. A huge amount of time, money and effort goes in to ensuring that the drag car completes a quarter-mile. Yet, because they are operating at their maximum, a high number of them don’t make it.Yes For Success, Life balance, plan for personal success, Gary Ryan, Organisations That Matter

In this context, and given that humans aren’t machines, why would we even consider trying to ‘get the maximum’ out of people?

Instead we should be trying to optimise output. When we optimise a system we are considerate of the long-term effects of running our system ‘too hot‘. Pushing people to work long hours, day after day and requiring them to work on weekends just to keep up, week after week, month after month is an example of a human system trying to maximise output.

It is interesting how the everyday language that people use reflects what is actually going on.

I’ve hit the wall.”

I crashed and burned.

I have nothing left in the tank.

When people are treated like machines they will often talk as if they are machines!

But people aren’t machines. They need time for rest, relaxation and re-energising.

Remember folks, relative to an organisation’s goals, an employees personal goals will always come first. So leave some room for them to achieve success in their personal lives and help them to perform at their optimum. They’ll be better for it and so will their performance for the organisation over the long-term.

How are you creating and executing Life Balance and Personal Success?

Gary Ryan enables organisations, leaders and talented people to move Beyond Being Good.

Key Steps When Planning Personal Success

Last week I surpassed 5,800 participants of the OTM Plan for Personal Success® program. The program enables participants to identify exactly what they want out of life and how they are going to create that life.

plan for personal success, Gary Ryan, Organisations That Matter, Yes For Success

The program covers:

  • One Core Concept
  • Background Research – on yourself
  • Five Principles for Personal Success and Life Balance
  • Six Vital Strategic Areas for Success

The planning process always follows these four steps:

  1. Identify what you want to do
  2. Clarify your starting point
  3. Brainstorm the strategies/actions that will move you from where you are to where you want to be
  4. Prioritise those strategies/actions so that you identify their order and/or key strategies/actions that have the highest leverage for achieving your desired outcomes

You might wonder why you don’t start with Step 2 first?

No matter what planning you are doing whether it be for your organisation, your team or yourself, you should always start with what you want to achieve. If you start with where you are then you are at significant risk of being ‘blinded’ by your current circumstances. For example if you are in a job that you don’t like because it isn’t fulfilling, you aren’t challenged and not recognised for the value that you are providing, then this will make it hard for you to create a plan to achieve what you do want from a career if your starting point for your plan is your current situation. Quite simply your current situation will have very clear examples of why you can’t have what you want out of a career.

Your current situation often provides motivation for you to move away from it, but when you create your plan you must focus on getting as clear as you possibly can about what success really looks and feels like. You must focus on the outcome you want first.

What would a fulfilling career look like? What would your relationships with your colleagues look like? Would you be working more on your own, as part of a team or a mixture of both? What would ‘respect’ look and feel like up, down and across the hierarchy of your ideal organisation? Would you be travelling a lot or not all? What would your income be?

For each of your answers to these types of questions you must ask yourself why you want what you want and picture it as clearly as possible. “But what if I don’t know exactly what I want?”, I hear you ask.

If you don’t ‘know‘ exactly what you want then I urge you to find the questions that you would like answered. If you think about it, what you actually want is to have discovered the answers to your own questions. So discovering and exploring the answers to your own questions become the focus of your strategies and actions in Steps 3 & 4 of this process.

Fortunately we humans are amazing explorers. I’d argue that the world we have created has resulted largely from our ability to explore and discover the answer to our own questions, such as a famous question asked by Isaac Newton, ‘How can electricity give light?’.

When planning follow the four steps above, they are powerful and they work.

The OTM Plan for Personal Success® has just been launched on an online platform called Yes For Success so that anyone can now access this powerful process for creating the success and life balance that you want.

Gary Ryan enables organisations, leaders and talented people to move Beyond Being Good.

Addressing The Challenges Of Going Back To University

The Australasian Survey of Student Engagement identified that 27% – 34% of university students intend to drop out of university prior to completing their degrees.

Reasons for dropping out include:

  • Stress
  • Workload difficulties
  • Preference for current employment over study
  • Boredom

I know what it is like to have the strong desire to drop out. I took 7.5 years to complete my first degree which was supposed to take 4 years. The last 3 years of my program seemed to drag on forever. Every semester I would seriously consider quitting. My partner (now wife) kept urging me to stay course. “You won’t regret it!” she urged.

Truth be known I wasn’t the greatest student back in those days!  ‘P for pass’ was my mantra. Hardly a mantra for success!

When I finally graduated I did two things:

  1. I swore I would never go back to university; and
  2. Got a job in a field related to my studies because there weren’t any jobs available and unemployment had reached 11%.

The fact that I had completed my degree definitely mattered when it came to getting my first job because I was competing with other folk who also had degrees. My part-time work experience in the fitness industry also mattered.

It was this experience that taught me that my partner was right. Completing my degree did matter even if I didn’t get a job as a teacher. I learned that, to a large degree, my qualification was like a bus ticket. There are certain buses that you just can’t get on if you don’t have the ticket.

For a number of years I continued to swear that I would never go back to university. However as they say, you should never say, “Never!”.

Toward the late 1990s my career had taken off and I had reached the senior levels of the organisation for whom I worked. But I had hit the glass ceiling. Unless I continued my education and gathered some more tickets then my career options would be limited. At the end of 1999 I decided to enrol into my first post-graduate program and commenced that program in July 2000. As a Distant Education student who was working full time it was a real challenge. Balancing work, play and study was difficult. To add to my challenges I had become a first time father in January 2000. I had bitten off a lot! Maybe this story resonates with you?

However between graduating from my teaching degree and commencing my first postgraduate studies I had become a student of leadership. I had been doing a lot of reading about leadership and success and had discovered that I had far more control over my success than I had realised. And I put what I had learned into practice throughout my postgraduate studies. After graduating from my Graduate Diploma in Human Resource Management I immediately enrolled into a Master of Management program. My grades averaged a High Distinction and I loved the learning experience. All the while I was working full time and by the time I completed my Masters program we were about to have our third child (I now have five children!).

I understand what it takes to complete a degree when working full time and having significant family commitments. I also understand how managing your energy contributes to your ability to ‘manage’ when you have competing demands on your time. Which is why I want to share my ebook “Energy For Success – Seven Steps For Generating The Energy You Need For Success.” with you.

My complimentary ebook walks you through a simple seven step process where you will be able to quickly identify the key elements that generate energy for you, and which elements in your life drain your energy. You will then be able to create a re-enforcing cycle for energy that will enable you to have the energy to be a success throughout your postgraduate program.

One of those steps involves identifying the times in your life when you have felt full of energy and been able to perform at your best. What factors were present when you felt like that? What was it about those factors that seemed to really matter?

For me, I know that feeling fit and healthy gives me the sense of being able to tackle any task, no matter how big or small it is. When I don’t feel fit and healthy it is amazing how challenging even the smallest task can seem. So, it would seem that being fit and healthy is a key factor for my energy. And it is. What are your examples?

Once identified these factor often relate to each and provide you with amazing insights about what you should and shouldn’t do to ensure that you have the energy to complete your program.

If you’d like to learn more and be able to create your own cycle for generating your Energy For Success simply click this link and follow the prompts.

Gary Ryan helps individuals, teams and organisations move Beyond Being Good.

Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://garyryans.com

Candor as a catalyst for high performance

Recently I was honoured to be interviewed by Ian Berry, author of Changing What’s Normal and creator of the Enhancing Their Gifts System.

As part of Ian’s Candid Conversations Series I was interviewed on the topic of “Candor as a catalyst for high performance.”

Once you have completed viewing the conversation, I’m interested in hearing about your experiences of candor in the workplace.

Gary Ryan enables leaders and talented professionals to move Beyond Being Good.

Break-Through Mindsets and Creating What You Want – Part 2

If you haven’t read it yet, please read Part 1 of this story here.

After two short stints in two small office environments she found herself out of work. The classic, ‘Last on, first off‘ syndrome. Her employers had tried. But they were small operations and in reality needed someone who wasn’t as raw with office work as she was at the time.

Imagine the challenge that being out of work posed to her new found mindset and self-belief.

Her old factory job loomed like a giant magnet trying to drag her back into her old life and everything that came with it.

Imagine her strength of character to ‘stay the course.’

I really, really don’t want to go back to a factory job. But I just don’t know if I’m cut out for a an office job.” she exclaimed.

“What do you want?” I asked.

You know the answer to that question Gary! But I don’t know what to do.

“Well, you’ve proven twice now that you can study. One of the side benefits of studying is that you have to use office skills to do your homework. So, in a way it’s like practice for your future job.” I suggested.

You know, I have a friend who works in real estate and she suggested that I give that a go.”

So off she went for a third course and obtained a qualification for Property Management. It took a while but she finally got a job. It wasn’t a full time job, just four days per week. They understood that it was her first experience in the industry. They promised training by one of the Directors of the company. It has been over six months since she started and she has seen that Director twice in that entire time. So much for training. Yes, it is sink or swim at that company!

Recently she informed me that she had been required to use her own car to visit the houses she was ‘managing’ and that she had been given an ‘office phone’ that she was to use to answer landlord calls on her three days off per week. She told me that she didn’t think it was fair that she was expected to work on her days off  and that she had to use her own car to travel around on business duties.

“Are you receiving an allowance for these activities?” I asked.

No.” was her response.

“I’m pretty sure your job would be tied to a Government Award and if it is then I’m pretty sure the conditions of the Award are being breached by your employer.” I said.

But I don’t want to lose my job.” Fear, a powerful mindset kicked in. The type that says the ‘little person‘ should just be happy with what they have and don’t rock the boat because you could lose your job.

I had to tread carefully and respectfully. This is her life and she has the right to be in control of it. Which includes sticking with mindsets that I might not agree with.

“What do you want?” I asked.

To work for someone who treats me fairly. I’m happy to work hard and I believe that I do. I’ve learned a lot. I’m glad I have been given this opportunity and I appreciate it. But that doesn’t mean I should work on my days off and not be paid for it. When I go shopping, the phone rings. When I’m out with my friends, the phone rings. Once I left the phone at work and they called me up on my personal phone and asked me why I hadn’t taken the phone with me. To top it all off my boss keeps telling everyone in the office about how much she hates Property Management. How’s that supposed to make me feel?“.

While the desire to jump on my horse and go riding in to ‘save‘ my young relative seemed to beckon me with every word she said, I knew that this could prove to be another major mindset shift opportunity for her. Support was what she need, not a knight in shining armour.

“What if we were to do some homework and find out exactly what your rights are. Then we can see if you can have a conversation with your boss, armed with the facts.”

I can’t talk to my boss about this, I’ll get the sack!“.

“Maybe, let’s worry about that later. Let’s get some facts and then you can decide what you want to do. You’re in control. You decide if you take action or not.”

We discovered a Modern Award that covered her role. It identified allowances and normal hours of work. We also had a look at her ‘contract’. No mention of the Award there and no mention of allowances and use of her vehicle, nor answering the phone on an ‘on-call‘ basis. It seemed to me that she had a legitimate case to take to her boss.

She decided that she didn’t want to raise the issue with her boss. “Maybe I’ll just start looking for another job.

Fair enough. She had come a long way and it was understandable that such a conversation would be too big a leap.

But life can have a funny way of contriving events to force an issue. Just last week, on one of her days off her phone rang. She took the call and referred the caller on to her boss. Her boss took the call and then rang her back.

She was informed that she was ‘unprofessional‘ for not completing the call herself and her boss felt that she wasn’t meeting the standards of the role. Please recall that this conversation is happening on one of her day’s off and she had been told, yet again earlier that week that she wasn’t going to be put on full time.

My young female relative was calm. But she wasn’t silent. She informed her boss that she knew her rights and that she should be receiving an allowance for answering the phone on her days off, or they should simply employ her full time. She was again told that the quality of her work was not up to standard and that if she didn’t like answering the phones outside of her scheduled four days then maybe someone who really wanted to work would be happy to have her job.

Aaah, when challenged, turn to bullying. That’s the spirit Ms Employer (yes friends, her boss is a woman)!

My relative called me. “I think I’m going to lose my job. How can I go into the office tomorrow and see my boss. I don’t like this conflict, maybe I should just quit right now.

“If you quit, that would certainly be understandable. But if you do have a conversation and you stay calm, focus on the facts and be open to a range of solutions, what’s the worst that could happen?”

She could yell at me and I don’t like be yelled at.”

Fair enough.

Plus, I’m not a very strong person so I can’t have that sort of conversation.” Yes, another powerful mindset that can easily emerge and hold people back from creating what they want.

“I’m sorry but that’s not what I see standing in front of me. I see a brave, courageous young woman who has been on a two year journey of self-improvement. I see a young woman who has been knocked down and continues to get back up. I see a young woman who has challenged and overcome her mindset that she can’t improve. I see a young woman who has choice and who has the power to act on that choice. I see a young woman who is taking on the challenges of creating the life she wants. I also see a young woman who I respect no matter what you choose to do going forward.”

Earlier tonight she contacted me. She had spoken with her boss. The result. She is now working an extra half day in the office to take calls.

While not a perfect result it was a win-win. She has the opportunity to earn more money in a fairer (but certainly not completely fair nor in compliance with the Award, but that’s another issue) and her boss has her for an extra half day doing a job that is obviously required.

The best outcome is the evidence that this experience provides for my young relative. She has proven that she can challenge her own mindset and have conversations that she didn’t think were possible for her to have. And, from the perspective of her starting point she has proven that she can achieve a win-win.

That said, if you or anyone you know has a Real Estate business in the south eastern region of Melbourne and you are interested in meeting my young relative and exploring the possibility of engaging her to join a vibrant and supportive team, please email me at info@orgsthatmatter.com and mention this article.

I’m of the view that her current employer doesn’t deserve someone of her qualities and quite frankly, she deserves a ‘break’ and if I can help facilitate that, then I would really like to contribute to creating one for her.

Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://garyryans.com

Two strategies for personal success

The following is a exerpt from a transcript of one of my OTM Plan for Personal Success Workshops which have now been delivered to over 5,700 people. This one was provided to an audience at RMIT University in Melbourne Australia. You can find out about the live program here.

In this section I offer two clear strategies for helping to create personal success. The first involves the power of questions, and the second involves gaining experience, even if you have to go into a poor company culture.

…Others among you have expressed concerns that, You know I’ve already had a fair degree of success in my life but what if that stops? What if my success doesn’t continue?

Now your plan can help address this; the plan can help you continue your journey of success. Some of you expressed the issue: ‘I’m just not sure: what do I want?’ even with things like career, even when you’re graduating after you’ve done your degree, something like up to 90% of students still aren’t sure if this is the right path for them – you know, that’s okay!

About 10% of people are really, really clear: ‘Yes! This is what I’m going to do’ or ‘this is the career path I’m going down to’ – the other 90% is still not sure.

The thing with your plan is that it’s okay to explore questions because guess what – if you’ve got questions, there is one thing you know therefore that you want: you want to know the answer to your own questions – yeah – if you think about your future!

So your question gives you focus. Some people think that because they don’t have the answers, they won’t even bother doing anything. I say: ‘let’s focus on the questions and let’s go exploring.’

And humans are amazing explorers right? When you’re exploring and you go down a dead-end – you go along this path and then when you turn, it’s a dead end! Is that bad? What do you reckon – is it bad?


It’s not, is it? Because you’re exploring; if you’re looking for the one right answer and you go down a path and it’s a dead end, how is that for you? It’s like the end of the world, isn’t it?

An exploring mindset through exploring questions is really, really powerful for your plans. Some of you are concerned: ‘Will I be in an organisation that’s worthy of my commitment?’

The work and research I’ve done over time is that the more clear you are for yourself with your own vision, the better a position you’re in to choose a company – and I use those words deliberately – for you to choose a company or organisation or even your own part with your own company that’s worthy of your commitment because you’re better off when you see the signs and the consistency between how they interact with you.

You have more power than you realise in this process; it’s not just them picking you.

It’s also about you choosing them.

Now I’ll talk about strategies later on – sometimes you might deliberately choose to go into a culture that’s not right for you because at the end of the day, you just need to get some experience – you might put some specific timeframes on how long you’ll stay there so that that culture that does not negatively infect you.

That might be a deliberate strategy because you might say to yourself, “Okay in this industry I just need experience and the only way I’m going to get to work in the culture that I desire is to gain enough experience over time so that I progress far enough to influence it (the culture) – that’s when I’m going to be able to make real change for cultures in this particular industry but I’ve got to start off and get experience.

So you might consciously choose to work for an organisation that isn’t worthy of your commitment – but only for a period of time. All the while you are looking for opportunities to move to another culture while also being a high performer for the organisation that is currently employing you – even though it might have a poor culture.

This might be an example of a strategy that you’ll consider – your personal plan can help you by providing clarity and focus that your personal vision provides. By the way, Australian government research in hand with the Business Council of Australia and the Australian Chamber of Commerce and Industry collectively which represent 95% of Australia’s employers says that employers want people who are clear about their personal vision.

So even doing this plan today helps set yourself up to be able to convey to an employer, “I know where I’m going and I want to go with you because I want to help you go where you’re going because we’re going to help each other!” – that’s what the research says.
The launch of the Yes For Success Online Course is just a few weeks away…register your interest below.

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Gary Ryan enables individuals, teams and organisations to matter.
Visit Gary at http://garyryans.com